K & D Lawyers Pty Ltd (ABN 42 645 036 111)
1. Introduction
K & D Lawyers Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and store your personal information when you interact with us, including through our website and in the course of providing legal and migration services.
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including:
- Full name, date of birth and contact details (email, phone, address)
- Passport and identity documents
- Visa and immigration history
- Employment, education and financial information
- Family and relationship details
- Health or character information (where relevant to your matter)
- Any other information you provide to us in instructions or correspondence
We may also collect limited technical information when you use our website, such as IP address, browser type and usage data.
3. How We Collect Personal Information
We collect personal information in a number of ways, including:
- Directly from you (via consultations, emails, forms, phone calls or our website)
- From third parties where authorised (e.g. Department of Home Affairs, tribunals, employers, education providers, referees, or other professionals)
- From publicly available sources where relevant
If you provide us with personal information about another person, you must ensure you have their consent to do so.
4. Why We Collect, Use and Disclose Personal Information
We collect and use your personal information for purposes including:
- Providing legal and migration advice and services
- Preparing and lodging visa applications, submissions and appeals
- Communicating with government departments, courts and tribunals
- Managing our client relationships and administrative processes
- Complying with legal and regulatory obligations
- Improving our services and website
We may disclose your personal information to:
- The Department of Home Affairs and other government agencies
- Courts, tribunals and review bodies
- Barristers, experts, agents and other professional advisors
- Service providers who assist in operating our business (e.g. IT, cloud storage, accounting)
We will only disclose your information where it is necessary for your matter or required by law.
5. Overseas Disclosure
In some circumstances, your personal information may be disclosed or stored overseas, including where we use cloud-based systems or where your matter involves overseas authorities.
We take reasonable steps to ensure that any overseas recipients handle your information in a manner consistent with Australian privacy laws.
6. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Your information may be stored electronically (including in secure cloud systems) and in physical files. Access is restricted to authorised personnel only.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may require verification of your identity before providing access.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
9. Marketing Communications
We may send you updates or information about our services where you have consented or where permitted by law.
You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option in our emails.
10. Complaints
If you have a complaint about how we handle your personal information, please contact us in writing.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact:
K & D Lawyers Pty Ltd
ABN: 42 645 036 111
Email: Adeel@kdlaw.com.au
Phone: 0405 816 015
Address: Level 20, Tower 2/201 Sussex Street, Sydney NSW 2000
